Thank you for choosing Globo Founders. We value your trust and are committed to providing a seamless experience for all our users. Our refund policy outlines the terms and conditions governing refunds for our services.

1. Subscription Plans:

If you have subscribed to one of our premium plans as a founder to post job openings, you are eligible for a full refund within the first 30 days of subscription if you are dissatisfied with our services. Refund requests made after this period will not be considered.

2. Job Posting Fees:

Founders who have paid to post job openings on our platform may request a refund if their job posting is rejected by our moderation team due to violation of our terms of service. Refunds will be issued promptly in such cases.

3. Candidate Services:

Candidates who have purchased premium services for job searching may request a refund within 14 days of purchase if they encounter technical issues or if the services do not meet their expectations. Refund requests beyond this timeframe will not be entertained.

4. Eligibility for Refunds:

To be eligible for a refund, users must provide valid reasons for their request and comply with the terms outlined in our refund policy. Refunds will be processed based on the circumstances of each case and at the discretion of Globo Founders.

5. Refund Process:

To request a refund, please contact our customer support team at support@globofounders.com with your order details and reason for the refund. Our team will review your request and communicate the outcome within a reasonable timeframe

6. Non-Refundable Items:

Certain items or services may not be eligible for refunds, including but not limited to:

- Services rendered beyond the refund eligibility period.

- Customized or personalized services.

- Third-party products or services purchased through Globo Founders.

7. SEO-friendly Note:

At Globo Founders, we are committed to transparency and customer satisfaction. Our comprehensive refund policy aims to address various scenarios and provide clarity on the terms and conditions for refunds. By ensuring a fair and consistent refund process, we aim to build trust and foster positive relationships with our valued users worldwide.

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